18"L Hamster Cage, Small Animal House, 2-Level Rat Gerbil Haven with Tunnel Tube System, Exercise Wheel, Water Bottle, Food Dish, Ramp, Blue
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Product SKU #: D51-213
18"L Hamster Cage, Small Animal House, 2-Level Rat Gerbil Haven with Tunnel Tube System, Exercise Wheel, Water Bottle, Food Dish, Ramp, Blue
Keep your small pets secure and happy with a multi-level indoor small animal cage kit from Homivas! The 2 level design offers plenty of space within the hamster habitat for your hamsters, mice, or gerbils to exercise, explore, play, and relax. This gerbil cage starter kit includes the main habitat, water bottle, food dishes, play tubes, and exercise wheels, so by buying you know you are giving your friend the full experience. Let your little friend roam free with our hamster cage!
Features:
- • 2 tier design offers ample space for your pet to exercise, relax, and explore
- • Suitable for small pets like hamsters, mice, gerbils, etc. Not for larger breeds such as Syrian hamsters
- • A small house on the elevated platform with ladder for easy up and down
- • The front door allows you access to your hamster easily
- • Water bottle, food dishes, exercise wheel and play tube included
- • Play tubing system add more fun and allows your small pet to move freely
- • Features a detachable plastic tray for quick cleaning
- • Assembly required
Specification:
- • Colour: Blue, White
- • Material: Metal, PP, PS
- • Overall Dimension: 18.1" L x 11.8" W x 14.6" H (46 x 30 x 37 cm)
- • Bottom Tray: 18.1" L x 11.8" W x 3.1" H (46 x 30 x 8 cm)
- • Door: 5.3" W x 3.5" H (13.5 x 9 cm)
- • Perch: 11" L x 6.1" W (28 x 15.5 cm)
- • House: 5.5" L x 3.7" W (14 x 9.5 cm)
- • House Door: 5.3" L x 3.5" W x 3.7" H (13.5 x 9 x 9.5 cm)
- • Ladder: 8.9" L x 2.4" W (22.5 x 6 cm)
- • Exercise Wheels: Φ5.1" x 3.1" H (Φ13 x 8 cm)
- • Dishes: Φ3.1" x 1.6" H (Φ8 x 4 cm)
- • Water Bottle: 80ml
- • Wire spacing: 0.35" (9 mm)
- • Item Label: D51-213
Package Includes:
- • 1 x Hamster Cage
- • 1 x Ladder
- • 1 x Exercise Wheels
- • 1 x Dishes
- • 1 x Water Bottle
- • 1 x House
- • 14 x Play Tube
- • 1 x Platform
- • 1 x Manual
📦 Shipping & Delivery Policy
At Homivas, we are committed to providing a smooth, transparent shipping experience. Please review the policy below before placing your order.
🇨🇦 Where We Ship
We currently ship across Canada except for the following regions and postal codes:
Northern Territories:
Yukon (YT)
Northwest Territories (NT)
Nunavut (NU)
Restricted Postal Codes:
A0K, A0P, A0Q, A0R, X0A–Y9Z
(Some additional rural areas may also be excluded.)
Orders to Northern Territories may:
• Require 6–12+ business days for delivery
• Include remote-area surcharges
• Be limited to select products only
💲 Shipping Cost
We offer free shipping across Canada except for Northern Territories and restricted remote regions where additional fees may apply.
Shipping costs (if applicable) will be shown at checkout.
⏱ Order Processing Time
All orders are processed within 24 hours after payment is verified and cleared.
Please note:
• No weekend or holiday shipping
• Orders placed after hours ship next business day
🚚 Delivery Time
Estimated delivery timelines:
• Ontario: 1–3 business days
• Outside Ontario: 2–9 business days
• Northern Territories: 6–12+ business days
Delivery times may vary due to weather, carrier delays, or peak periods.
📍 Tracking Information
You will receive tracking details within 24 hours after shipment via email.
You can track your order by:
-
Logging into your account → My Orders
-
Clicking the tracking link in your shipping email
If you do not receive tracking or delivery exceeds 9 business days after confirmation, contact us promptly.
📦 Delivery & Redelivery
• Most deliveries do not require a signature
• Packages may be left at your door if you are unavailable
• Couriers will attempt delivery up to two times
If missed twice, the package must be picked up from the courier station before being returned to the warehouse.
📮 Shipping Address Requirements
We only ship to verified physical addresses.
We do not deliver to:
• PO Boxes
A valid phone number is required for delivery coordination.
📦 Damaged Packages
If your package arrives damaged:
-
Write “Package Damaged” when signing
-
Email us immediately after delivery
-
Keep all boxes and packaging materials
Failure to retain packaging may void the damage claim.
Please note:
Homivas is not directly liable for loss, theft, or damage during transit. Claims must be processed through the courier before replacements or parts are issued.
🏬 Pickup Option
Local pickup may be available.
After payment, you will receive an email with pickup details and invoice instructions. Please contact us to arrange scheduling.
⏰ On-Time Delivery Guarantee
If your order does not arrive by the estimated delivery date, you may qualify for a CA$5 voucher for your next purchase.
Eligibility Conditions
• Applies to registered customer orders only
• Each order qualifies once
• Delivery date is based on courier tracking confirmation
• A delivery attempt counts as on-time fulfillment
Exclusions
Not valid if delays occur due to:
• Incorrect shipping address
• Wholesale or guest orders
• Voluntary returns/exchanges
• Force majeure events (weather, disasters, strikes, pandemics, war, government actions, etc.)
To claim, submit the On-Time Delivery Guarantee application form or contact customer service.
❓ Questions?
For any shipping inquiries, tracking help, or delivery issues, please contact our support team. We’re happy to assist.