39" Cat Tree Tower, Multi-level Cat Activity Centre with Scratching Posts, Condo, Top Perch, Platforms, White
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Product SKU #: D30-621V00WT
39" Cat Tree Tower, Multi-level Cat Activity Centre with Scratching Posts, Condo, Top Perch, Platforms, White
Homivas's cat tree provides a great and enjoyable sanctuary for your pet. Encased in jute rope, the cat scratching posts enable your cats to scratch at will without harming your furniture. It features a cozy cat condo, a top perch and several platforms for resting. Made from solid particle board, the cat stand provides a safe space for cats to explore and relax. Rest, play, exercise, your cats can spend all day on it, a comfortable unit for your furry friends.
Features:
- • Solid particle board construction built to withstand long term use
- • Multi-use activity centre with cat condo, perch, platforms for endless entertainment
- • Jute scratching posts promote your cat's natural instinct to scratch
- • Covered in soft and warm plush, and easy to clean
- • It can be moved from a location to another with great ease
- • Great for playing, scratching, climbing and exercising that cats go crazy for
- • Suitable for cats under 8.8 lbs. (4 kg)
- • Assembly required
Specification:
- • Colour: White, Grey
- • Material: Particle Board, Plush (100% Polyester), Jute
- • Overall Dimensions: 21.9" L x 12" W x 38.6" H (55.5 x 30.5 x 98 cm)
- • Cat Condo: Dia. 11.8" x 11" H (Dia. 30 x 28 cm)
- • Cat Condo Door: Dia. 6.7" (Dia. 17 cm)
- • Top Perch: Dia. 14.2" x 3.9" H (Dia. 36 x 10 cm)(Outer), Dia. 9.8" x 2.8" H (Dia. 25 x 7 cm)(Inner)
- • Base: 21.9" L x 12" W (55.5 x 30.5 cm)
- • Weight Capacity: 22 lbs. (10 kg)
- • Item Label: D30-621V00WT
Package Includes:
- • 1 x Cat Tree
- • 1 x Manual
📦 Shipping & Delivery Policy
At Homivas, we are committed to providing a smooth, transparent shipping experience. Please review the policy below before placing your order.
🇨🇦 Where We Ship
We currently ship across Canada except for the following regions and postal codes:
Northern Territories:
Yukon (YT)
Northwest Territories (NT)
Nunavut (NU)
Restricted Postal Codes:
A0K, A0P, A0Q, A0R, X0A–Y9Z
(Some additional rural areas may also be excluded.)
Orders to Northern Territories may:
• Require 6–12+ business days for delivery
• Include remote-area surcharges
• Be limited to select products only
💲 Shipping Cost
We offer free shipping across Canada except for Northern Territories and restricted remote regions where additional fees may apply.
Shipping costs (if applicable) will be shown at checkout.
⏱ Order Processing Time
All orders are processed within 24 hours after payment is verified and cleared.
Please note:
• No weekend or holiday shipping
• Orders placed after hours ship next business day
🚚 Delivery Time
Estimated delivery timelines:
• Ontario: 1–3 business days
• Outside Ontario: 2–9 business days
• Northern Territories: 6–12+ business days
Delivery times may vary due to weather, carrier delays, or peak periods.
📍 Tracking Information
You will receive tracking details within 24 hours after shipment via email.
You can track your order by:
-
Logging into your account → My Orders
-
Clicking the tracking link in your shipping email
If you do not receive tracking or delivery exceeds 9 business days after confirmation, contact us promptly.
📦 Delivery & Redelivery
• Most deliveries do not require a signature
• Packages may be left at your door if you are unavailable
• Couriers will attempt delivery up to two times
If missed twice, the package must be picked up from the courier station before being returned to the warehouse.
📮 Shipping Address Requirements
We only ship to verified physical addresses.
We do not deliver to:
• PO Boxes
A valid phone number is required for delivery coordination.
📦 Damaged Packages
If your package arrives damaged:
-
Write “Package Damaged” when signing
-
Email us immediately after delivery
-
Keep all boxes and packaging materials
Failure to retain packaging may void the damage claim.
Please note:
Homivas is not directly liable for loss, theft, or damage during transit. Claims must be processed through the courier before replacements or parts are issued.
🏬 Pickup Option
Local pickup may be available.
After payment, you will receive an email with pickup details and invoice instructions. Please contact us to arrange scheduling.
⏰ On-Time Delivery Guarantee
If your order does not arrive by the estimated delivery date, you may qualify for a CA$5 voucher for your next purchase.
Eligibility Conditions
• Applies to registered customer orders only
• Each order qualifies once
• Delivery date is based on courier tracking confirmation
• A delivery attempt counts as on-time fulfillment
Exclusions
Not valid if delays occur due to:
• Incorrect shipping address
• Wholesale or guest orders
• Voluntary returns/exchanges
• Force majeure events (weather, disasters, strikes, pandemics, war, government actions, etc.)
To claim, submit the On-Time Delivery Guarantee application form or contact customer service.
❓ Questions?
For any shipping inquiries, tracking help, or delivery issues, please contact our support team. We’re happy to assist.